FREQUENTLY ASKED QUESTIONS

F.A.Q

PRODUCTS

HOW CAN I FIND A SPECIFIC PRODUCT OR BRAND?

CAN I HAVE SOME MORE INFORMATION ABOUT YOUR PRODUCTS?

I ORDERED THE WRONG SIZE/COLOUR, HOW DO I EDIT MY ORDER?

HOW CAN I BE SURE MY ITEM IS GENUINE?

WHY ARE SOME OF YOUR PRICES LOWER THAN OTHER RETAILERS?

SHIPPING

HOW LONG IS SHIPPING TO THE UK/USA/EUROPE?

I HAVE PLACED AN ORDER A FEW DAYS AGO BUT IT HASN'T BEEN SHIPPED YET?

ERRORS/CHECKOUT

MY PAYMENT FAILED

I WANT TO CHECKOUT IN A CURRENCY OTHER THAN GBP(£)